Terms & Conditions

Shipping:

Local

Orders will be processed within 1-3 business days from order.  Once the order is complete your item will reach you within 2-4 business days depending on your location. Shipping is free for all local deliveries over R1000.  We cannot accept PO Box addresses and require a contact number.

We do have a shop in Cape Town, so if you are based in the area you are welcome to select collection as the shipping option. You will then be notified once your order has been completed and is ready for you to collect.  

International

Orders will be processed within 1-3 business days from order.  Once the order is complete your item will reach you within 7 -14 business days depending on your location. International shipping is calculated according to the weight and shipping zone and is sent via Fed Ex.  Customers are responsible for any customs or import duties charged by the receiving country.   

Exchanges and Returns:

Local

We are here to make your online shopping experience as easy and simple as possible.  If for any reason you would like to exchange or return your product we will be happy to help.

To request exchanges or returns please email us at info@blossomcreations.co.za.  When we receive the delivery, your replacement will be sent or a refund given.

Please ensure returned items are in good condition, with tags attached.

Your goods can be exchanged for store credit if you are unhappy with the design and would like to buy goods at a future date.

Sale Items
Exchanges and Refunds handled at customers expense - courier fees to be paid by customer or customer to return or exchange in store.
All returns or exchanges only acceptable within 14 days of purchase.

International

Regrettably we cannot accept exchanges or returns on international orders. 

We hope you love your Blossom products, feel free to contact us with any questions you have before ordering or after receiving your goods, and we’ll be happy to help!

The Blossom Team